by INFORUM
Cable One hopes to recover equipment from Galleria
October 14, 2010 at 7:10 pm in INFORUM
Cable One representatives say they hope to work with customers whose cable equipment may have been damaged in Monday night’s massive fire at the Galleria On 42nd in south Fargo. Continue Reading
They may not have sent out any letters but they have been calling and harranging people. I am seeing many fire victims talking about how they got calls about it and just hung up because they are dealing with too much. As for Cable one saying they are taking a loss too bullshit. They can write off every single thing from the most expensive items to the little wires as a tax write off and actually gain money. Loss? They get a write off for their loss…these fire victims have NOTHING and won’t have the luxury of getting a tax write off…cable One SHAME ON YOU! You greed infested people you. Stop being so nasty and take the tax write off which far exceeds any amount you could veer get back from these people who lost EVERYTHING they own save for a few items. I love how the CEO or whatever he is tried to make him look like a victim…we are taking a loss too? My ass…you get a write off they don’t who has the real loss when you slip your fat ass head into your comfy bed and fill your fat face with tons of food, wearing nice clothes in your own home…or you sit and watch a movie on your couch…and you are taking a loss? Nope no sympathy here for you mr! I have seen people post how they can’t sleep cause they see fire in their dreams and how some kids are having fire nightmares but you have a loss cause your company has to fill out some papers to get a tax write off larger than any amount you could get getting the money from the victims UGH UGH UGH. I need to stop Im getting pissed.
Well-loved. Like or Dislike:
155 
43
Wow, get real people! I hate cable one as much as anybody possibly more, but anyone who thinks they should just eat one cent of this is a friggen nut case! This is the dumbest logic I’ve ever heard in my life! With that logic anyone could lease anything including cars or other devices and never need to insure anything because the big companies trying to make a living owe them to pay for their stupidity if they don’t feel like being insured? Give me a break! These people could have had insurance, it’s cheap! If they lost something they were leasing they better be willing to cough it up baby. Why should the rest of us be forced into covering their tight backsides in higher service charges just because they were too dumb or cheap to have insurance? If they could afford those apartments they could afford $10/month to be insured. If they could afford to lease these luxury devices even more so! If you’re letting sympathy for the victims run your total thought process without any rationale what so ever you’re crazy.
Hot debate. What do you think?
107 
102
Wow–you really are opinionated, but the harshness is completely uncalled for, especially in an instance such as this. I realize that all renters SHOULD have renter’s insurance, but if you really knew the specifications of renter’s insurance, maybe you wouldn’t have posted something so mean to those who lost everything. Renter’s insurance covers YOUR personal property….you know, the things you OWN. Since Cable One owned the equipment and it was destroyed in the fire, renter’s insurance doesn’t cover that! How about a little compassion here?! Some of these people have nothing and Cable One, as usual, is trying to squeeze blood from a turnip….and apparently you are as well.
I, for one, have chosen to boycott Cable One, and after hearing these ridiculous demands they are making upon the victims of the fire. I have cancelled my internet, cable and Digital cable.
Send them a message and follow suit!
Well-loved. Like or Dislike:
98 
36
Actually Renters Insurance is going to cover the leased equimpment… under the liability portion of the policy.
Well-loved. Like or Dislike:
50 
2
Regardless of whether or not renters insurance covers the equipment and who should be responsible for it, it is completely tactless for CableOne to bring the issue of the cable boxes up this soon after more than 100 people lost their homes. “Watch us make you smile?” What a joke. I understand this is leased equipment, but how often do you lease something and then pay a high monthly service fee in order to use that leased item without the option to buy it? CableOne has made the value of these boxes many times over in the months that these residents have paid for services. For me, this is the straw that broke the camel’s back. I am done with CableOne and am canceling my service. I’ve paid too much over 8 years to a greedy company that offers mediocre cable services. I already switched my internet service to IdeaOne (great service and actually faster for less $$) and had a local Dish Network guy over to look at doing an installation. CableOne has a choice whether or not to recover their “losses” and I have a choice to change who provides service to my television set. For every 6 months after my service is canceled, CableOne will have lost the revenue equivalent of at least one of their precious DVR boxes… and that does “make me smile.” I urge anyone else who is dissatisfied with CableOne’s inadequate service and lack of tact to do the same.
Well-loved. Like or Dislike:
68 
10
It’s easy to be harsh in this case after reading all the bleeding heart posts. People are scattering in every direction, they owe money, why shouldn’t Cableone check in with them? I can’t tell you how much I dislike Cableone, but same time I have enough common sense to not be completely blinded with sympathy. The one thing worse than Cableone’s business history is the attitudes of the people acting like they owe the victims something. Tell me, imagine someone foolish enough to buy a new car and drive it without insurance. He/she then wrecks it, it’s completely totaled. Because the bank has more assets then the dummy, should they just swallow the bill and say “aw heck we’d be glad to pay off the remaining $25000 since our stock holders are pretty understanding folk?” Or maybe you would like to volunteer to pay double insurance premiums to cover such people. Guess what, you probably already do! Too many people are acting like the renters should just walk away and forget their debts. That’s just plain crazy. The ironic part is even if Cableone DID tell all of them to forget about the $500 worth of assets they lost on rented DVR, there would be a flurry of other renters in the region who didn’t have a fire who would be whining because why should they get one for free when Cableone didn’t give me one? I’m on hard times too. Where ya gonna draw the line?
Hot debate. What do you think?
35 
43
I understand where you are coming from and think you raise some valid points on the net loss in assets here, but the customer is not making their monthly payments for the equipment as in your car example, they are making their monthly payments toward a service for which CableOne mandates they have that equipment. Plus, if you are unlucky enough to live somewhere with an obstructed view of the southern sky that disallows a dish, CableOne is your only option in Fargo. Another huge problem with CableOne is that they do not depreciate those assets on the consumer side when they are lost or damaged after a long period of use. I recently canceled my DVR service and returned one of the analog boxes as well. We had lost the analog remote some time ago and could not find it when we returned the rest of the equipment. I had used that remote control for 7 years and they charged me full retail of $30 for not returning it (that remote sells for $4 on ebay). I realize that is what I signed on for when I agreed to service with them, but to charge that much for an obsolete piece of equipment is asinine. They are surely depreciating the value of that equipment on their balance sheets and if they are not, then their accountants are idiots… either way, the $30 I paid to them was mostly profit. That example pales in comparison to what the Galleria residents are having to go through… I wish them all the best of luck dealing with this issue on top of everything else from their displacement. If CableOne wants to truly be the customer service oriented company they claim to be in all their commercials, then they need to step up to the plate when tragedy strikes and be sympathetic to the needs of their customers in situations such as this by at least allowing residents some time. It doesn’t matter for me though… I’m done. I can’t wait for the Dish Network guy to come back on Monday for installation.
Well-loved. Like or Dislike:
29 
10
maybe so, but these renters did ASK to have their homes burnt down and all their belongs and memories destroyed.
Like or Dislike:
1 
9
I agree with the spirit of not bothering the victims, I really think it can be handled better. This is, however, another issue that $12 a month in renter’s insurance would make a moot point.
Well-loved. Like or Dislike:
85 
38
i kinda of understand about the renter’s insurance thing. but I think that renter’s insurance won’t cover these boxes anyway because they are not owned by the customers, they are owned by cableone.
Well-loved. Like or Dislike:
56 
23
Just because you have a renter insurance policy, does not mean that the insurance company is not going to fight you to the end on paying out on the policy. I’ve seen it too many times where they will refuse to pay, and lawyers have to get involved.
Well-loved. Like or Dislike:
42 
15
its cheaper then that… I pay 6.25 a month for coverage on my 1 bdrm apt. You’r an idiot for not having it…
Well-loved. Like or Dislike:
38 
16
Gee Cableone, it is real swell that you are willing to work out a payment plan
for these people who have lost everything they own. It makes me ashamed to be a
Cableone customer. SHAME ON YOU!
Well-loved. Like or Dislike:
130 
32
So while gracing us with such wisdom how about if a fire victim is paying for a leased car? Should that be free too? If they put money down on some clothes, surely they should be free now too? And their $5000 in credit card debt, how could Mastercard ever ask for that now? Come o Lola, did someone at cablone dump you or do you really think all of these should be freebees?
Hot debate. What do you think?
26 
21
I feel bad for the victims. This is one of the reasons I don’t have cable or satellite! I only have cableone for internet and I own my own $70 modem cause its cheaper than paying them $5 a month. I’m seriously considering qwest for internet just on how cableone is treating their customers. I live in an apartment and have renter’s insurance. State farm is like $8 a month for $80,000 in insurance. Its cheaper to just watch shows on the internet or buy seasons of shows on DVD than to pay for cable each month. Let’s all stick it to them by getting shows for free or on dvd
Well-loved. Like or Dislike:
81 
15
Why should people leasing equipment expect the equipment provider to eat the cost?
Maybe instead of that premium DVR package they should have bought insurance. I don’t mean to sound like a jerk during a time like this, but people need to take responsibility for the decisions they have made.
Hot debate. What do you think?
87 
82
haha! oh like the responsibility they had for burning their apartment down..right. give me a break. they didnt choose to lose everything they have..it wasnt their fault they dont have a home to bring their families to. cable one has ZERO compassion for anyone but themselves and it is disgusting. i will be calling to switch my service on monday.
Hot debate. What do you think?
23 
13
ok with that logic… these people were renting from ‘Joe’…. the place burnt down, so should these people be expected to foot the bill for replacing ‘Joes’ property…..?
Like or Dislike:
3 
6
I think that Cable One should provide some purchasing receipts from their supplier and only charge the customers exactly what the company pays for those boxes. There is no way in h*ll those boxes actually cost the company $500. And the fact that they want to charge the apartment owners $500 and make a profit off this tragedy is despicable. Cable One, if you insist on collecting money (which I wouldn’t if I were you because the bad PR alone isn’t worth it), than only collect what you are out from purchasing the equip and not a penny more, no one believes that box actually costs $500, not when there’s far superior ones on the open market for way cheaper.
Well-loved. Like or Dislike:
102 
20
Hidden due to low comment rating. Click here to see.
Poorly-rated. Like or Dislike:
53 
66
Pete – Cable One has insurance on their equipment. They won’t be “eating any cost” … well, except for the lost subscribers because they are being heartless (I heard the Cable One guy on KFGO yesterday, his responses didn’t help their PR on this matter that’s for sure). Also, they’re asking renters to submit the leased DVR in their apartment insurance filings … hmm, I wonder if Cable One will be double dipping … renter’s insurance and their own insurance for loss of equipment??!?!
Well-loved. Like or Dislike:
85 
16
So do you really believe that CableOne has an insurance policy that lets them write the replacement charge into the lease agreement and then not try to recover that charge?
That’s quite a policy. Or more assumptions.
Hot debate. What do you think?
22 
31
Considering that most if not all of this equipment would be classified ‘used’, maybe they should look into what the price of used stuff is. If they were too cheap to carry a replacement value rider on their insurance, then trying to get the renters to cover the full cost would at least make some kind of sense.
Totally unethical ‘sense’.
Like or Dislike:
11 
7
I had already canceled my CableOne, but this makes me wish I could cancel it again.
Well-loved. Like or Dislike:
90 
20
Pete – renters insurance would not pay for the DVR because it is not owned by the insured, it’s owned by CableOne, which I guarantee has insurance on its equipment.
Well-loved. Like or Dislike:
64 
14
How can you guarantee what type of policy they have and if it covers that kind of loss? That’s an assumption. Along with the claim that renters insurance wouldn’t cover it.
If my garage burns up with my car in it, my homeowners policy would cover the car even though the bank owns the title for it. The bank certainly wouldn’t cover it.
Policies may vary but this type of loss should be covered by most.
Hot debate. What do you think?
16 
23
actually your homeowners insurance would not cover your car, your car insurance would. at least that’s how it is with my renters insurance. even though our garage is attached, the car insurance would have to cover the car, renter’s insurance would cover all other things in the garage. yours may be different. all policies are different
Well-loved. Like or Dislike:
20 
5
Actually my renters insurance would pay for the cablebox as long as I was smart enough to list it on the items being insured.
Like or Dislike:
2 
1
That’s what I LOVE about insuranc (sarcasrm). Why should you have to have your cable box listed separately. If you had rental insurance and the item is in your rental, it should be covered.
Like or Dislike:
0 
0
I think it’s terrible that CableOne is doing this. I’m sure that they have their own insurance on these boxes and are going to be getting money back from their insurance company. and plus money from the customers. So CableOne will probably get paid twice. I wish that I could go back to Dish Network and get rid of cable
Well-loved. Like or Dislike:
65 
18
Considering these tenants have lost everything and Cable One makes millions. It only makes sense for Cable One to eat the losses.
Well-loved. Like or Dislike:
55 
25
I hope you have Bandaids for your knuckles. Should cableone pay any old medical and school bills they might have too? Remember we’re talking about a group of people renting expensive luxury items instead of taking out an insurance policy that would have cost 20 cents a day? Some things can’t be fixed.
Hot debate. What do you think?
22 
23
You have to wonder if anyone at CableOne stopped to think, “This might be a bad idea”, or if the company itself is made up entirely of morons.
As mostly everyone has stated, the company has to have insurance. It’s not like this is the first time this has happened to a cable company in the history of the world, so they have to cover their bases as a company.
But to ask those who lost everything and could only take a box (if that) of items out of their charred apartments to go back and check to see if there are any remnants of their precious DVR boxes left? Nice work, CableOne. You’ve somehow reached a new low.
I feel dirty knowing that I purchase services from your company. I guess they can act as cold as they want and not worry about public perception since they’re the only cable provider available in Fargo..
Well-loved. Like or Dislike:
76 
15
I’ve had and used renters insurance. The guy that said he has $80,000 worth of coverage is full of it. The maximum payout is $5,000, but my insurance man cut me a check within 3 minutes of looking at my apartment after the 2000 flash flood. That check is the reason I own my own house now. Best $10 a month I ever spent. As far as Cable One goes, that’s why you lease the equipment, so when it dies you don’t pay for it. Being burned up and just plain quit working are the same thing. Anybody sticking up for a multimillion $$$ company is a complete fool!
Well-loved. Like or Dislike:
65 
15
great point eric!!! when you lease, you don’t own it. it’s just like when my dvr broke (twice) , i had it replace at no cost.
Well-loved. Like or Dislike:
43 
12
policies are different. I myself just talked to my agent the other day about they coverage that we have, we have 25,000 worth of coverage. you maybe only got 5,000 because water damage caused by flood is NOT covered under renters insurance. but i do agree with that’s why you lease equipment so when it breaks you shouldn’t pay for it
Well-loved. Like or Dislike:
31 
8
So Eric, if they leased a car without bothering to insure it, should they tell the creditors to stick those charges too?
Like or Dislike:
16 
12
Actually it all depends on your policy and how much YOU want to take out. When I rented we paid $15-20 a month (don’t remember the exact amount). We had a $50,000 policy. We did have to itemize everything. We took pictures of everything including the brand name. We put it all on CDs and put them in a box at my parents’ place. Once a month we’d make a new CD of what we bought that month.
Like or Dislike:
5 
0
probably some of these people have leasesd these items for months or years and have more than paid for these items than cable one paid for them. cable one has made a handsome profit on most of these items through leasing. they should offer free cable to these people i think!!!! WHY NOT KEEP UP THE EXTREME GENEROSITY!!!!
Well-loved. Like or Dislike:
37 
17
EXACTLY! My parents have CrapleOne. My dad for some reason insist on renting the stupid modem for $5 a month. Yet I had a diffrent service used the same modem and paid $50 for it at BestBuy with a rebate and sale. I used it for 5 year. My dad has rented his for going on 10 years. He’s paid $600 on a modem I’m sure CrapleOne didn’t even pay $50 for. Remember people they buy these things in bulk so they get discounts.
When we moved into our house they couldn’t figure out why we did a Qwest bundle. Well, lets see we get almost triple the channels, DVR service, faster internet, all the movie channels, and better phone service for $20 more a month than what my parents pay. On and we bought our DSL modem for $70 direct from Qwest, we’ve used it for going on 2 years. It’s paid for itself already.
Like or Dislike:
10 
5
I wonder if the 2 or 3 people that are disliking so many of these comments are employees of cableone
Well-loved. Like or Dislike:
49 
24
Gosh, I wonder if anyone at CableOne consulted someone in their media relations department before this debacle started. I suspect the PR firm they’re going to need to hire will cost dramatically more than the equipment they’re trying to recover, which is probably insured anyway. Cannot imagine a company owning that quantity of equipment with absolutely no insurance.
Well-loved. Like or Dislike:
46 
16
All the more reason to get MidCo in town and kick Cable One the heck out!
Well-loved. Like or Dislike:
76 
13
when we moved and had to get rid of Dish Network, the first place we checked was Midco, but unfortunately they are not in fargo yet, and i’m sure cableone is happy about that
Well-loved. Like or Dislike:
27 
10
Yep… Only in West Fargo and Mhd, but it’s coming! If i ever move again, MidCo coverage will be in the top 2 deciding factors.
Well-loved. Like or Dislike:
35 
13
well they can’t come soon enough. we’d switch in a heartbeat
Well-loved. Like or Dislike:
42 
10
Hidden due to low comment rating. Click here to see.
Poorly-rated. Like or Dislike:
20 
40
Hidden due to low comment rating. Click here to see.
Poorly-rated. Like or Dislike:
14 
30
I’m sure circumstances as to why your equipment wasn’t returned is a little different as opposed to why these ‘renters’ equipment can’t be returned. I also have had MidCo and love them. Unfortunately I currently don’t live in their ‘area’.
Like or Dislike:
4 
2
When I moved into my apartment, I called Midco to set up cable and internet- only to be told they weren’t allowed to provide service to my building, because the management had a signed agreement with CableOne. And I couldnt be more frustrated with their service. Slow internet. Having to constantly call to reset my modem. Hearing about this just made dislike them even more!
Like or Dislike:
7 
6
This isn’t even about money. This is about being decent human beings! Midco gives to the communities they’re in. They’d never stoop to something this low.
Well-loved. Like or Dislike:
55 
15
If they want to make up for losses perhaps they could quit mailing cableone brochures to everyone in town three times a week.
Well-loved. Like or Dislike:
94 
6
Or stop sending your “installation” guy to my house. I have DirectTv and am happy with it. So no I won’t take your “generous” offer of free disposal of my satellite.
Like or Dislike:
6 
6
SHAME ON YOU CABLE ONE! MAYBE THE PEOPLE SHOULD HAVE LEFT THE CHILDREN AND THE PETS AND WORRIED ABOUT GETTING YOUR EQUIPMENT OUT, AFTER ALL THAT IS THE MOST IMPORTANT THING TO DO!
Well-loved. Like or Dislike:
58 
17
Hidden due to low comment rating. Click here to see.
Poorly-rated. Like or Dislike:
11 
22
What is sad is that Cableone is bothering these people about a stupid box that actually cost them less than $100. If they want it sooooo bad then Cableone should go into the apratments and get them themselves if they are so worried about them. At least let these people try and get their lives somewhat in order.
This is why more and more people are dropping cableone and going the satelites. Cableone can do some paper work and write their loses, becuase I can guaranteethat at least 60% of them are destroyed and all they are going to do write them off to an insurance company anyway.
Well-loved. Like or Dislike:
46 
13
Hidden due to low comment rating. Click here to see.
Poorly-rated. Like or Dislike:
19 
34
Hidden due to low comment rating. Click here to see.
Poorly-rated. Like or Dislike:
7 
36
Still sucks
Like or Dislike:
18 
9
Actually, I may be wrong about that….forget I spoke.
Like or Dislike:
13 
9
Hidden due to low comment rating. Click here to see.
Poorly-rated. Like or Dislike:
21 
61
geezlouise – renters insurance wouldn’t cover the DVR equipment because the tenant didn’t own it, CableOne did. Of course renters’ insurance would pay for things like furniture, clothes, etc because the tenant owns those things.
Well-loved. Like or Dislike:
35 
10
Cable One proabably wants to get a letter saying the tenants renters policy isnt going to cover the leased equipment so they are able to have the proper and legal documention to proceed with their(cableone) own insurance company. Just a thought
Like or Dislike:
16 
12
they don’t need a letter, C1 and their insurance carrier KNOW this……
Like or Dislike:
11 
13
Believe it or not most insurance companies will cover the lost of perscription medicines. The pharmacy bills the insurance company for the refill or you get a refund voucher from the insurance company for the medicine. In a situation like this the Red Cross will flip the bill for these people because it is a disaster.
Like or Dislike:
9 
3
The difference is most of these people probably owned their meds, furniture, and TV’s… they weren’t leasing them like they did their cableone DVR box.
Like or Dislike:
13 
8
Your logic and analogy are flawed, pharmaceuticals isn’t even close to being the same thing. No one leases drugs without an option to buy.
Like or Dislike:
1 
7
Actually I have heard that there are stores doing just that-giving clothes and furniture to the victims. I don’t believe “these people”, as you refer to them, EXPECT anything. They are trying to find new homes and get their lives together. And a little compassion never hurt anybody.
Like or Dislike:
0 
0
i29 Wireless is offering 30 days free internet service to Galleria fire victims. We realize the importance of internet access to many people, and would like to assist those affected by the Galleria Apartment fire. Our service is portable, so it can be used wherever you are staying.
This post may sound quite sales-driven, but we do truly want to help those displaced by the fire. It’s difficult to get internet service for a temporary residence, and we want to give everyone the ability to easily find a new apartment.
The offer requires sign-up, but there are no contracts or fees, and you are free to cancel service any time before your 30 days of free service are over. Call 282-9107 for more information, or stop by i29 Wireless at 745 45th St SW in Fargo.
Well-loved. Like or Dislike:
84 
14
Actually most renters insurance will pay up to $500 of goods that are not yours.
Like or Dislike:
12 
6
This makes it official. We are disconnecting our cable one internet services. I’ve been thinking about moving to Midco anyways, but didn’t want to dig up my yard to connect the cable to the house. This changes my mind.
Well-loved. Like or Dislike:
51 
14
So if in response to these threats from Cable One enter the extremely dangerous and hazzardous environment of a burned out building to retreve my box. And I then am seriously injured due to this is Cable One going to pay my medical bills? What a heqartless bunch of goons.
Well-loved. Like or Dislike:
44 
14
Hidden due to low comment rating. Click here to see.
Poorly-rated. Like or Dislike:
21 
36
Didn’t Cable One give those extreme makeover people free cable for a year? It seems they could pick their PR stunts better. Cableone does not owe the tenants anything but it would at least make the company look a bit less evil. I have no love for cableone. Their boxes are inferior, their reliability has been pretty poor lately, and they try to sell you their stupid VOIP phone for $29 per month when you can get it for free with just a little bit of knowledge. Their channel line up sucks and the only other option is to get a dish because Fargo won’t let competition into the area. It is irritating. I know it is irrational, but I would not cry if the cableone building burned to the ground. I just hate that company.
Well-loved. Like or Dislike:
49 
12
Maybe it was a Cable One box that started the fire!?!? Maybe that’s why they are trying to collect them so fast….. hmmmmm
Like or Dislike:
2 
2
I understand CableOne wants to get their equipment. This all would have been less of an issue, if they had waited, used some tact, and respected the situation. This all happened just this week, and they’re calling their customer’s for repayment immediately or for the box. Seriously?? They couldn’t have waited a few more days. Let reality sink in for these people while they rebuild their lives? renter’s insurance wouldn’t have covered these DVR’s, and even if you have renter’s insurance, you still have to go through the process of rebuilding, relocating, and starting over. I’m so happy I cancelled my CableOne service a few months ago. What a bunch of tactless evil twits!!!!
Well-loved. Like or Dislike:
47 
9
I truly feel for all these people that lost everything, it’s terrible and I can only imagine how so.
But reading all of these comments on here.. wow! I’m rather shocked at the level of mentality being shown. I believe charity is a wonderful thing but I also believe that absolutely no one should expect it or depend on it.
We must be responsible for ourselves or be willing to suffer the consequences. The majority of the talk on here is the same mentality that is wrecking our country! and what I mean by that is people expecting taxpayers, businesses ect. to pay for their or others irresponsible decision’s, which has a trickle effect on everyone.
I understand many of you dislike cableone, so you might feel inclined to jump on board any attack being made on them.. but to any of you that actually feel this way.. please rethink this with some logic and understand that we can feel bad for someone or a tragic situation and still admit they could have helped themselves and realize that as an individual you can still choose to help these people out.
Just a thought, if any of those people were leasing furniture or electronics, would all of you expect that those companies just write it off as well? Where does it stop and at whose expense?
Hate my comment all you like. I have a huge heart and I’m very empathetic to others… which is what helps me to keep an open mind to realize things affect more than just the obvious.
Hot debate. What do you think?
43 
38
It was terribly irresponsible of those people to live in an apartment building that burned down. What were they thinking??
Hot debate. What do you think?
21 
29
Maria.. as if I am talking to a child! really! Shall I explain to you what the irresponsible part would be??? Apparently you can not comprehend what you read.
I know I’m just a big meany for saying it. The irresponsible part is for those who were uninsured, obviously not for being involved in a tragedy.
With as many of you as there are villainizing cableone.. maybe you could just make a dvr fund and pay it for them… as giving to charity should remain a CHOICE in this country.
Hot debate. What do you think?
24 
21
Hidden due to low comment rating. Click here to see.
Poorly-rated. Like or Dislike:
6 
17
Renters Insurance will not cover leased equipment.
Like or Dislike:
3 
4
I’ve usually found this to be true … people that try to overstate how empathetic they are .. usually aren’t.
Like or Dislike:
19 
10
Their credit cards are going to keep charging them for any lost purchases from the fire. This is why you get insurance.
Well-loved. Like or Dislike:
20 
3
Should the renters be responsible for Cable One’s Irresponsible Decision on not insuring “their equipment that they lease to their clients”?
No
Cable One is responsible.
If it was truely a lease it would need to meet these requirements:
An owner can allow another the use of a vehicle (such as vehicle leasing of a car, a truck or an airliner) or a computer (cable box) either for a fixed period of time or at will. This can be a simple leasing transaction, or it can be a transaction intended to allow the user the right to buy the item at some future time.
But Cable One doesn’t allow the lessee to purchase the equipment at a future time for a discounted price. They charge the lessee “full price.”
For instance, if a car dealer leases you a car. – You are making payments on it to use it. You don’t own it, but you are paying to use it. After your agreement is up, you have the option to buy. At said time, they take into account that it is now a “used” vehicle and that it has “wear and tear” on it. Thus, bringing the price down.
Cable One does not offer this option. They would charge FULL price. And then turn around and lease it as “Brand New” equipment.
Making their scheme for making money, inevitable.
Well-loved. Like or Dislike:
25 
10
Wow green man, you’ve set the bar low. If you fel so strong you should donate your next pay check to the renters to divide amongst themselves. Until then who are you to tell others to donate their money?
Hot debate. What do you think?
11 
19
LET CABLE ONE INSURE THEIR OWN STUFF!!!
Hot debate. What do you think?
25 
15
let cable one insure their own stuff!!! why should i insure their stuff. i’m paying them plenty already for the lease. should the renters pay to replace the apartments they lived in through their lease???? no i’m sure galleria paid their own insurance.
Hot debate. What do you think?
20 
14
Deb – I understand CableOne’s point of view in that they probably lost a lot of equipment in the fire. The thing that bothers me is that a company that already isnt the greatest to deal with has been so quick to jump on these people about getting $$ from them. They could’ve at least given them longer than a few days to get more important things figured out before telling them they also owe them $500+ for damaged equipment. It was just a heartless act and bad PR.
Like or Dislike:
9 
5
Deb,
I am sure this is just not people complaining about a company that they dislike, it happens to be “real” people concerned about people in a tragic event. You have probably never gone through losing everything that you own, which most of us have not, these people have, and lets feel a little sorry for them. It is my guess that Cable One has insurance on their inventory
Well-loved. Like or Dislike:
27 
12
I personally spoke with the Cableone manager, Scott Geston earlier today. I must say, I have never spoken with a man so rude in my entire life! I called as a concerned citizen and was spoken down to and he actually told me “so if you were driving a car with no insurance and hit someone would you expect a dealer in town to just suck up the cost to fix you and the other person up?” I told him he was comparing apples to oranges. There is no comparing those situations! The residents of the Galleria were not negligent (as opposed to driving with no insurance, which is also illegal). I actually several times in the conversation had to say “sir, why are you raising your voice with me and getting defensive with me? I’m not doing that to you!” I asked him at one point if I had been recording the conversation and released it would he be proud of the way he was speaking to me. His response “we record our conversations so you do what you need to do”. This man is cold and heartless! He tried to say “Cableone feels bad. We are having a fund raiser here with our employees to help the victims.” How thoughtful!!! whatever! If he was so rude to me on the phone just calling to voice disgust, I can just about imagine how he is treating the Galleria residents!
Well-loved. Like or Dislike:
54 
15
I wonder how many of those calls he got this morning. Talk about a jerk trying to defend a stupid decision!
Now I’m wondering if that decision was one he made, or if it came down from corporate HQ. If it did, I think I’d like to check and see how many other ventures they’ve got their fingers in so I could boycott any and all of them.
Hot debate. What do you think?
24 
14
Hidden due to low comment rating. Click here to see.
Poorly-rated. Like or Dislike:
14 
29