by Duluth News Tribune
September 17, 2010 at 7:00 pm in Duluth News Tribune
A private helicopter dropped into Island Lake shortly after takeoff early Friday morning, slightly injuring the pilot.
Tags: accidents, Island Lake 27 Comments »
I made plans with a couple of family members two weeks ago for a helicopter ride with Lake Superior Helicopters. Mr. Monson told us to be at Sky Harbor Airport at noon that weekend as the rides were on a first come, first served basis. We showed up early and nobody was there. I called Lake Superior Helicopters and nobody answered the phone. A few minutes after noon I got through to him and he said they were having mechanical problems with the helicopter and they’d be there in an hour, hour and a half. I said thanks and goodbye. Hell of a way to run a business.
Hot debate. What do you think? 22 16
So…you were told to be there at 12:00. Due to Mechanical issues the helicopter couldn’t be there by 12:00. You spoke to Mr. Monson at 12:00 and he notified you that he wouldn’t be able to be there until later. You didn’t sit around for hours waiting and there was good reason the helicopter wasn’t there. Try to understand that there were extenuating circumstance and quit your whining.
Hot debate. What do you think? 20 14
Like Dan, I would be pretty frustrated if they didn’t bother to inform me in that situation. They couldn’t have bothered to take 2 minutes to make a phone call? That’s just terrible customer service.
Like or Dislike: 11 13
I guess that would depend on if someone actually had a reservation/appointment.
If the rides are on a first come, first served basis, that seems a little doubtful.
Would they even have a person’s phone number to call them if they didn’t have a firm registration?
Like or Dislike: 13 6
The problem is they didn’t know if there were three people or 30 waiting at the airport for rides because nobody from their business bothered to show up at the time they told customers to show up. And apparently they didn’t care. That was my beef with them.
Like or Dislike: 11 6
You don’t get it. I understand.
Like or Dislike: 18 4
Holy-oh-christ am I laughing hard. Best response ever – “You don’t get it. I understand.” HAHAHAHHAHAH
Like or Dislike: 16 2
okay, I get it too, you’re just one of those ornery people who complain about everything. Instead of wishing Mr. Monson well during an event he could have lost his life, you’re more worried about yourself having been inconvenienced for 10 minutes.
Like or Dislike: 15 9
I didn’t know about this (and neither did you) until it was over and by then it was reported that he’d been treated and released from the hospital with minor injuries. His life wasn’t in danger. Stop being a drama queen.
And yes, if a business treats me with total disregard, I do get ornery.
I don’t like riding in a sputtering helicopter.
Like or Dislike: 10 2
Kind of sounds like that might have been your lucky day.
If you had gone up, mighta been you and your family dropping into the lake.
Like or Dislike: 13 8
My wife, son, and I took a tour with Lake Superior Helicopters earlier this summer, they were very professional, knowledgeable, and we felt very safe with them at all times. I have recommended them to several of my friends. Of the ones who have gone, all of them have also had an amazing experience and agree that it is a thrilling experience beyond anything they could imagine.
Like or Dislike: 16 8
Hey Bill, I’m glad they didn’t crash you and your family into Island Lake!
Like or Dislike: 9 9
I’d still go up with them again anyways. I actually am planning on taking my dad up for a tour next year in the spring.
Like or Dislike: 10 7
Were any of you folks down watching the tall ships come in this year. Wonderful sight, well, except for the buzzing helicopters. If I recall, the chopper involved in the Island Lake incident was in the area of the ships and seemed to be flying in a responsible manner. Luckily nothing happened mechanically to them at that event. However, another helicopter, tail number N145DM, was doing acrobatics just to the West of the tall ships and was repeatedly hovering below mast height near the ships, and passing very close to private boats in the harbor. It is legal to fly just about anywhere with a helicopter UNLESS passengers or those on the ground are endangered. If N145DM had mechanical trouble during the tall ships event, similar to that experienced by Mr. Monson over Island Lake, clearly there would likely had been fatalities. N145DM take note. ( I am a retired pilot)
Like or Dislike: 14 3
N145DM (Robinson R44 Raven II, blue & white) is the helicopter that went down in Island Lake.
Like or Dislike: 9 1
Good catch on the tail number. I saw two helicopters that day. I checked my photos of the tall ships event and, yes, it was N145DM that was doing the dangerous low flying. I saw the other helicopter further back. The story listed the owner as Lake Superior Helicopters. I ran the tail number at http://www.airport-data.com/aircraft/N145DM.html and it lists Jauss Aviation of Duluth thus my confusion about which was doing the responsible flying and who wasn’t. It was definitely N145DM in my photos hovering about 2/3 of the mast height close to the tall ship. Not good.
Like or Dislike: 7 1
N145DM is the helicopter (Robinson R44 Raven II, blue & white) that went down in Island Lake.
Like or Dislike: 6 1
the question still remains…why was this guy flying at 12:30 am???
Like or Dislike: 14 4
He wasn’t very well grounded.
Like or Dislike: 12 3
I wonder if the pilot was soar after?
Like or Dislike: 2 1
Who says you can’t fly at 12:30 am?
Like or Dislike: 6 14
Like or Dislike: 11 3
nobody says you can’t fly at 12:30 am, but you may end up in a lake
Like or Dislike: 9 3
Why would you be any more prone to ending up in the lake at 12:30 am than any other time of day/night?
Like or Dislike: 6 8
I don’t know katy….why is it more dangerous to drive a car at night?
Like or Dislike: 5 2
So bsquared, you say no one should ever drive at night because it’s more dangerous? You have about the same odds of having mechanical problems or getting run over by an inattentive driver as you do at high noon. Your argument has some serious logic issues….
Like or Dislike: 2 0
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